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Frequently Asked Questions
SHIPPING
At the moment, we ship throughout the entire Czech Republic, Slovakia, and France. Hopefully, we'll be opening up to other markets soon as well.
Orders over 2000 CZK have free shipping.
Czech Republic + Slovakia = 99 CZK
France = 149 CZK
If it's still possible, then yes. Please email us as soon as possible at hello@ourtefragrances.com, and we will inform you about the next steps.
Order
It's simple. Just log in to your account using the email you provided for the order and the password we will send you (no registration is needed).
CZ - 1-2 business days
EU - 2-7 business days
There are several options to choose from:
- Credit/Debit Card
- Apple Pay / Google Pay
- ShopPay
Product
Ooooh God. Very strong! It’s an absolute game changer.
Our signature collection "OLFACTORY ORGY" contains 30-35% fragrance oil – we call it EXTRAIT DE PARFUM.
Yes, exactly! They contain no animal ingredients or derivatives.
Our perfumes are made from a combination of natural and synthetic ingredients. It's not about whether the ingredients are natural or synthetic, but about their quality and safety. Synthetic materials allow us to create unique, long-lasting scents that wouldn't be possible with purely natural ingredients. They also help protect rare natural resources and offer greater creative freedom in crafting fragrances. What's important is that the final scent is beautiful, safe for your skin, and long-lasting—and that's exactly what we ensure in our perfumes.
Our fragrances are designed in Paris and Prague, and production takes place in Grasse, the mecca of the perfume world.
Of course, that can happen. We all perceive scents individually, and many factors play a role. However, here are two recommendations from us:
- Always test the fragrance on yourself, not on a paper strip. This ensures that the scent develops the way it’s designed to.
- Don’t judge it immediately, give it time. Test the fragrance repeatedly. Sometimes it takes a few tries before it grows on you.
- If neither of these options works, you can return the unopened 50ml perfume, and we’ll refund your money.
Sure. Check it out here.
Returs
You definitely can. Check it out here (link).
In short: with every 50ml perfume, we include a free 2ml sample. Feel free to try the sample. If the scent doesn’t suit you, you can return the unopened and undamaged full-size bottle (50ml). You can keep the sample.
Return process:
- Download the return form
CZ version
EN version - Fill out the form, print it, and place it in the package you are returning (make sure to pack the items securely to prevent any damage).
More detailed information can be found here.
RETAIL STORES
Czech Republic
ONES Concept Design Store
Újezd 600/1, 150 00 Malá Strana, Prague
CONCEPT
Forget about the typical divisions.
We’re VERS | GENDERLESS.
This simply means we don’t create boxes for who a fragrance is meant for. So forget labels like "too feminine" or "too masculine." That pink and floral scents are just for girls, and blue and woody scents are just for boys.
Enjoy the fragrance without any prejudice, exactly how you feel like it, how you want, and when you want.